Privacy Policy

At 247 Repairs Group, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our services.

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1. Information We Collect

We may collect and process the following data:

a. Personal Information

• Name

• Address

• Email address

• Phone number

• Payment details (if applicable)

b. Technical Data

• IP address

• Browser type and version

• Device information

• Pages you visit and actions taken on our site

c. Communication Data

• Any communications you send to us via email, phone, or contact forms

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2. How We Use Your Information

We use the information we collect to:

• Provide our repair and renovation services

• Respond to your enquiries and provide customer support

• Manage bookings and carry out our obligations

• Send updates or service notifications

• Improve our website and services

• Comply with legal and regulatory obligations

We will never sell your data to third parties.

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3. Sharing Your Information

We may share your information with:

• Trusted contractors or partners working on your project

• Payment processors for secure transactions

• Legal or regulatory authorities when required by law

All third parties are required to respect the security of your personal data and treat it in accordance with the law.

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4. Data Storage and Security

Your data is securely stored on protected servers. We use up-to-date technical and organisational measures to protect your information against unauthorised access, alteration, or disclosure.

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5. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction of incorrect or incomplete data

• Request deletion of your data (where legally permitted)

• Object to or restrict how we process your data

• Lodge a complaint with the Information Commissioner’s Office (ICO)

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6. Cookies

Our website may use cookies to enhance your experience. Cookies help us understand user behaviour and improve functionality. You can disable cookies through your browser settings.

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7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

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9. Contact Us

If you have any questions about this policy or how we handle your data, please contact us at:

247 Repairs Group

99 Wandsworth Bridge Road
SW6 2TE
Fulham
United Kingdom

Email: office@247repairsgroup.co.uk

Phone: 0208 2617 247